Company Philosophy
There is always a difference between doing a job and doing it right. For almost one & half decade, we have followed a rigorous commitment to doing things right way. This mission is evident today in our manufacturing process of our product range, system fabrication services, commitment to high quality pipe network fabrication and other system components such as sprinklers, hydrant systems and alarm systems.
With a broad network, our products and services are available when and where our customers need them. Our Strength is to be dedicated and committed towards our customers. We are passionate about what we do because fire protection is all we do. We believe that protecting people and property from Fire is a purposeful commitment that transcends the bottom line. Our undivided focus on this work gives us a’ professional edge”…. and edge that continues to set us different in a very competitive industry
A Customer is most important person in our organisation, who never dep not an ends on & us but in fact we depend on him. At Spectra the customer is always, a purpose we strongly believe “Customer is Business; Business is people; People are Customer.” We are customer – Oriented Organisation,
and are always in the process of developing customer oriented Policies and Procedures.
We at Spectra have a very strong objective of bringing our country in ultimate fire safe environment by providing latest technology equipments to our customers at rock bottom prices and best customer satisfaction is our goal, a strong service and support is consistent throughout the commitment period.
Vision & Mission
Spectra’s Vision & Mission is to become, “Globally The Most Admired Manufacturing Supplier in all Aspects” by meeting International standards and Customer’s aspirations through technological up gradation, continual improvement and approach to perfection through innovation, commonsense & creativity. Our road map is to make the organization 100% system-driven by religiously implementing all the national & International standards.
Out Standing Customer Care
There is no better advert for a company than long lasting relationship with satisfied customers. That is our goal and our customer care reflects this. From initial advice and guidance in the early design system, through order processing on to delivery, you can depend on us to be there with outstanding service. The key factors in our customer satisfaction are innovation, Economy, Reliability, Quality and Trust, We have set standard principals that allow us to achieve our goals together with our customers, knowledgeable and experience customer service and technical support at every point in the project & product process.
